Monet Software

Monet Workforce Management System

Software to schedule your call center agents effectively.

The Monet Workforce Management System is a robust, affordable and easy to use call forecasting and employee scheduling program including ACD integration and intra-day management.

Monet WFM

Monet Anywhere

Web-based portal to interact with your agents from anywhere.

Monet AnyWhere is a web portal to enhance agent-supervisor interaction. Supervisors can review agent schedules, approve or decline agent exceptions and schedule bids, and view critical reports. Agents can enter exceptions or bids and see their schedules at any time.

Monet AnyWhere

Monet WFM OnDemand

Hosted Workforce Management.

Monet WFM OnDemand is a fully-hosted version of the complete Monet Workforce Management System. All the benefits of workforce management without the upfront expenses and IT requirements of a premise-based solution.

Monet WFM OnDemand
 

In the News

January 09, 2008

Name Change Reinforces Brand of Award-Winning Workforce Management Solutions

Left Bank Solutions, Inc. today announced the company has changed its name to Monet Software, Inc (www.monetsoftware.com). The company’s name change leverages the strength of the Monet Workforce Management System to align its corporate and product brand identities. As one of the premier leaders in the workforce management industry, Monet Software has adopted its new name as a statement of the brand value of its suite of software solutions. The Monet Workforce Management System is a powerful,...

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November 28, 2007

Callfinity Partners with Left Bank Solutions to Expand Contact Center Systems with Advanced Workforce Management

Callfinity Inc, a premier provider of contact center technology, and Left Bank Solutions, Inc., a leader in Workforce Optimization Solutions for small and medium-sized contact centers, announced today that Callfinity has chosen Left Bank's Monet Workforce Management System™ as their certified and approved WFM solution to meet the forecasting and scheduling needs of existing and prospective customers. Charles Ciarlo, President and CEO of Left Bank, commented, "We're excited and pleased t...

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August 06, 2007

Left Bank Solutions Releases Three New Editions of Monet WFM — Enterprise, Professional and Express

Left Bank Solutions, Inc., a leading global provider of workforce optimization solutions, announced today the release of three distinct versions of its award winning workforce management solutions, Monet WFM. Each is tailored to a specific segment of the market. Monet WFM Express is aimed at small contact centers, Monet WFM Professional has an expanded feature set for mid-sized centers, while Monet WFM Enterprise...

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Monet Software is more than software. We have the operational experience necessary to analyze your center and guide you in changes beyond the desktop.

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